Strange lingo and fetish for abbrev.

Three days into my first full-time job and I already feel like I'm a sponge in the ocean. There is so much aviation lingo, with 8 hours courses on our systems and so on. We love abbreviation so much so that literally everything has an abbreviation. It's really a new world to me, and I felt like the guy from avatar who had just came into pandora. Haha!

I love what I am doing though, even if it might be tedious and emotionally draining. I love the investigation part, the crafting of replies part, the literal satisfaction you get when you know how many cases you closed. Oh I love the nitty gritty parts too :D But what I love most is the wide range of areas it allows me to snoop into, be it food, products or even loyalty programmes. I believe by the end of say, 3 years before I rotate out, I'll be an expert in major customer contact points. And yes, I get super excited when I look at flight routes and stuff. :D

There is just so much to learn, so much to absorb, and that's what makes us want to learn more everyday. :) luckily we have induction courses, departmental courses, air law and economics e-learning courses and many more!